Privacy Policy

Last updated: January 2026

Best Jalapeño Australia ("we," "us," or "our") operates the website bestjalapeno.com.au (the "Site"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

Information We Collect

Information You Provide

We may collect information that you voluntarily provide when you:

• Fill out our contact form (name, email address, message content)
• Subscribe to our newsletter (email address)
• Participate in surveys or feedback requests
• Communicate with us via email or social media

Automatically Collected Information

When you visit our Site, we may automatically collect certain information about your device and usage, including:

• IP address and general location (country/region)
• Browser type and version
• Operating system
• Pages visited and time spent on pages
• Referring website addresses
• Device type (desktop, mobile, tablet)

How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your enquiries and provide customer support
• To send you newsletters and updates (with your consent)
• To improve our website content and user experience
• To analyse website traffic and usage patterns
• To detect and prevent fraud or technical issues
• To comply with legal obligations

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our Site. Cookies are small data files stored on your device that help us:

• Remember your preferences and settings
• Understand how you use our Site
• Provide relevant content and recommendations
• Measure the effectiveness of our content

You can control cookies through your browser settings. Please note that disabling cookies may affect some features of our Site.

Third-Party Services

Amazon Associates Programme

Best Jalapeño Australia is a participant in the Amazon Services LLC Associates Programme, an affiliate advertising programme designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com.au. When you click on Amazon affiliate links on our Site, Amazon may collect information about your visit and purchase activity. This information is subject to Amazon's Privacy Policy.

Analytics Services

We may use third-party analytics services (such as Google Analytics) to help us understand how visitors use our Site. These services may collect information about your online activities over time and across different websites. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: With trusted third parties who assist us in operating our Site and conducting our business, subject to confidentiality agreements
• Legal Requirements: When required by law or to protect our rights, property, or safety
• Business Transfers: In connection with a merger, acquisition, or sale of assets

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access your personal data
• The right to correct inaccurate data
• The right to request deletion of your data
• The right to object to or restrict processing
• The right to data portability
• The right to withdraw consent

To exercise these rights, please contact us using the information provided below.

Children's Privacy

Our Site is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can delete such information.

International Data Transfers

Your information may be transferred to and processed in countries other than Australia. These countries may have different data protection laws. By using our Site, you consent to the transfer of your information to these countries.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically for any changes.

Contact Us

If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

• Email: privacy@bestjalapeno.com.au
• Contact Form: bestjalapeno.com.au/contact